Winner of the Transformative Impact in Healthcare Award
What do you do when the people who taught you everything start to forget? My father is fighting Parkinson's and early dementia. My mother manages diabetes and congestive heart failure. My three siblings and I are a team — a family armed with love but disarmed by the chaos of a dozen medications, forgotten instructions, and missed questions. We were losing the battle against complexity, and that feeling is where this story truly begins.
The seed for what would become Let's Talk Doc was planted six or seven years ago. My friend and partner, Diane Nguyen, and I saw the cracks in the system through our own eyes. I saw it in my parents' home, and she saw it as an immigrant facing the silent fear that a single misunderstood word on a form could alter her family's care. We tried to build something back then, a small solution born from our shared frustrations. But the technology wasn't ready. The idea was a spark, but we couldn't yet build the engine.
Years passed. Then, earlier this year, Diane reached out. The world had changed. Technology had finally caught up to our ambition. "It's time," she said. "Let's try again."
This is not a business venture for us. It’s a mission.